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HP/Compaq users love their systems for many reasons but mainly because they just plain work. VNS is no exception and we "eat our proverbial dog food", so to speak, by running VNS on HP hardware exclusively. Unlike some of their competition, HP aggressively invests in research and development, to create new technologies that many people may not realize HP is responsible for. The vast majority of this development is done by American employees, and not farmed out overseas. Patriotism aside, though, we lead with, and recommend HP solutions because we believe in them. SMART drive monitoring, Insight Management Boards, blade server technology, pre-failure hardware warranties and key SAN technologies were all developed or spearheaded by HP, and we feel that HP provides an unparalleled level of product depth, breadth and performance to our customers. Local Support and PresenceVNS has been servicing and supporting Compaq and HP products from
day one because we firmly believe that we must support what we sell
throughout it's lifecycle. We are proud to be service and support
authorized for HP and can provide warranty and post warranty
services for nearly every HP / Compaq commercial and consumer
product. We maintain a stringent HP training and certification
program, with ongoing training and certification such as the HP ASE,
AIS and APS certifications and status. Our
CEO is a former Senior
Consultant with Compaq, who previously provided consulting
services to Compaq’s “Platinum” accounts – Fortune 100 customers,
and maintains extensive contacts within HP. This network of contacts
can be leveraged on the customer’s behalf to solve almost any
HP-related problem. For example, if a problem is found with a
specific chipset, on a particular server, running a specific OS/app,
VNS can usually make a call or two and find the actual engineer(s)
that are working on that solution and speak with them to find a
resolution. Or if there is a warranty service problem, VNS can
engage a regional services manager with a single call/email. VNS is
warranty-authorized in both HP and Compaq products, and can provide
a level of local support and presence that cannot be matched by
large, out of state manufacturers. |




