Why VNS is Right for YOU
- Owner/CEO/COO/CFO: Call VNS and scratch IT off
your worry list. We get it – you don’t spend money on
technology just because you love technology. You expect
results. You expect to see an ROI justification. You want
things done on time, on budget, and done right. VNS will
deliver with smart, professional personnel, and solutions.
CIO/IT Manager: VNS was started by an IT
professional, with a passion for technology. We LIKE working
with other IT professionals. We’ll be your partner – whether
you need a product solution, a service solution, or a project
solution using a combination of products and services delivered
by VNS. When a business has invested in a CIO or IT manager, we
know that our job is to make you look good. We get it, and we
will work closely with you to implement solutions that shine,
and make you look good. Whether you need us for a project
or day-to-day issues, so that you can focus on a project, we’ll
be your backstop when you need coverage, or just want to go on
- Purchaser/Buyer: as the largest
locally-owned reseller in the Valley, we have the purchasing
power, lines of credit, and vendor relationships that can be
leveraged to bring you the best possible pricing, while also
allowing you to do business locally, keeping the tax revenue in
our community. When you do business with VNS, you can support
your local economy, without making any concessions on pricing or
service. And because we’re local, we can provide a level of
attentiveness, service and familiarity with your account that no
out-of-town company can deliver. VNS also has access to
multiple local distribution centers that are in the Fresno area,
when same-day delivery is required. We are also a certified
California Small Business and woman/minority-owned business.
VNS is different first because of our
philosophy to business.
We believe that doing what's best for our customers should be our
first priority, then profit. We believe that excellent service
is a must, and should be expected, by every customer, every time.
And we believe that good enough is never good enough, and that
mediocrity is never acceptable.
VNS won't always be the cheapest solution, but we
will always recommend
quality solutions - the sort of solutions
that we use to run our business (ie: we 'eat
our own dog food'), from partners who'll be around to support the
products years after you've made your purchase.
VNS employs humans, and humans will make mistakes, but we will
own up to them when we do, and work hard to make things right if
a mistake is made. We will be honest in our work with you, and
have integrity in what we do, so that we can earn your
trust, and your business.
VNS is different because we are the only local full-service
services and solutions provider, capable of not just designing and
selling you all of the components required to produce a computer network
solution, but providing all copper/fiber cabling to
support it, and offering a complete set of warranty services to
support you beyond the sale, throughout the entire product
Local Focus: VNS is
different because we are
totally focused on this region, and
committed to the same high level of standards and certification
that are normally expected from much larger companies, that
generally don't have the ability to focus on customers in this
region, with any degree of sustained presence. VNS is not
a huge Bay Area conglomerate, who sees this market, and your
business as ancillary income - we'll get to know you, and your
needs, and we'll meet them with locally employed folks.
Communications: VNS is different
because our people
communicate effectively. When we hire,
we look for people who are not just technically competent, but
who are good listeners, and who are able to communicate
effectively, in plain English, without using an abundance of
"techie" terms. And we are continually reinforcing the
message to our team that we're expected to be your technology
partner, not just "your computer guy" (or gal).
Certifications: VNS is
different because we are, and have been a pioneer in this region
by insisting that our people are certified and that they are
continually acquiring new skills and certifications.
Technology changes quickly, and we know what made us successful
yesterday won't be good enough to help us succeed tomorrow.
Our folks are continually training - even our sales team are
more highly certified than many folks who work in a technical
service capacity elsewhere.
Details Count: VNS is
different because our proposals are detailed and specific.
When you commission VNS for a project, you'll know exactly what
you're getting, what the cost will be, and how long the project
will take to complete. Our
CEO and founder is a type-A, details nut, and this
insistence on attention to detail is part of VNS culture, and
VNS is different because we perform a customer satisfaction call
after ever service visit, before the invoice even goes
out the door - and we'll make contact at least 3 times before we
do. We are that committed to insuring that our
customers are delighted with our services.
Longevity and Tenure:
And VNS is different because we're committed to being here for the
long haul, to support our customers well beyond the sale. VNS
has met the Central San Joaquin Valley's technology needs since
want to be the company that we'd want to do business