|
Network Technical Consulting |
$125/hour, discounts available for
10 or more hours. Availability is on a best-effort basis
(service scheduling is prioritized for our NetCare™ customers), but we
can normally accommodate requests for specific arrival times, and
specific technicians. To request immediate service, please contact
service@vns.net. |
| Phone
and Email Support |
$60 per
hour, charged in 15-minute increments. To request service, simply
send email to
service@vns.net or call us at (559) 650-2600, Option 1. |
|
CAT 5/5e/3 Cable and Fiber Optic Installation |
Pricing
is custom, based on requirements of each job. Average pricing is
$90-120 per faceplate, depending on requirements. For a custom proposal, please contact
sales@vns.net. |
|
After-Hours Services
|
$200/hour
with a 2-4 hour response time. |
|
Emergency Services |
Charged
per-incident on an hourly basis with a 2-hour minimum at prevailing
hourly rate (normally $125/hour, but this rate will be lower for our
NetCare™ clients).
One hour response time, billed in
1-hour increments. |
|
Full Day Rate
|
Varies. Available only under
pre-negotiated contracts. |
|
Travel & Mileage
|
• Professional SE and IT services:
billed at applicable hourly rate,
after 30 minutes, each way.
• Repair and Warranty Services: billed at $50/hour, in quarter-hour
increments, portal:portal.
|
|
In-Shop Repair of Non-Warranty Items |
$85 per
hour, 1 hour minimum. |
|
Field Repair of Non-Warranty Items |
$90 per
hour, 1 hour minimum, plus applicable travel (see above). |
|
Warranty Services |
No
charge to customer. VNS is an authorized warranty service provider
for most major manufacturers. If customer is not covered under warranty
for on-site services, customer will be required to pay for services,
but not parts, or can bring
the equipment into our shop for services. |
|
NetCare™ Managed Services Contracts |
Our
NetCare™ Managed Services contracts are based on custom pricing,
based on the size of your network, and your service needs. If
you're interested in a proactive network management approach, and
want to end the "firefighting" approach, please contact
sales@vns.net
to inquire about a NetCare™ contract, and leave the worrying to us. |
HERE
(559) 650-2600
info@vns.net
