Network Technical Consulting
discounts available for
10 or more hours. Availability is on a best-effort basis
(service scheduling is prioritized for our
NetCare™ customers, and customers with network-down
emergencies), but we
can normally accommodate requests for specific arrival times, and
specific technicians. To request immediate service, please contact
email@example.com, or call (559) 650-2600, Option 1.
NetCare™ Managed Services Contracts
NetCare™ Managed Services contracts are based on custom pricing,
based on the size of your network, types of systems, and your unique service needs. In
addition to a proactive approach,
NetCare™ customers enjoy
our lowest standard hourly labor rates. If
you're interested in a proactive network management approach, and
want to end the "firefighting" approach, or just want a
second set of eyes watching things and available for redundancy and
vacation coverage, please contact
to inquire about a
NetCare™ contract, and leave the worrying to us.
In-Shop Repair of Non-Warranty Items
hour, 1 hour minimum.
Field Repair of Non-Warranty Items
hour, 1 hour minimum, plus applicable travel (see
Manufactuer Warranty Services
charge to customer. VNS is an authorized warranty service provider
for most major manufacturers. If customer is not covered under warranty
for on-site services, customer will be required to pay for services,
but not parts, or can bring
the equipment into our shop for services.
CAT 6, 5/5e, 3 Cable and Fiber Optic Installation
is custom, based on requirements of each job. Average pricing is
$90-120 per faceplate, depending on requirements. Hourly labor
rate is $75, 1 hour minium. For a custom proposal, please contact
and Email Support
Charged at applicable hourly rate for the service type provided, charged in 15-minute increments.
are charged at their NetCare™
helpdesk rate (normally $60/hour).
To request service, simply
send email to
firstname.lastname@example.org or call us at (559) 650-2600, Option 1.
NetCare™ Emergency Services
per-incident on an hourly basis with a 2-hour minimum at twice customer's prevailing
hourly NetCare™ rate (normally $125/hour, but this rate will be lower for our NetCare™ clients).
Fifteen minute response time, billed in 15-minute increments.
After-Hours Services (non-NetCare™ customers)
Charged at twice the standard applicable hourly rate, billed hourly,
with a 1-hour minimum. Services must be
scheduled in advance.
Full Day Rate
Varies. Available only under
Travel & Mileage
• Professional SE and IT services:
billed at applicable hourly rate,
after 30 minutes travel, each way, to/from our nearest office.
• Repair and Warranty Services:
subject to a $25 minimum trip charge for the first 30 miles of
travel from our nearest office. Beyond 30 miles (or 30 minutes
of travel), we charge $50/hour of travel, billed in quarter-hour